Shipping
Shipping Information
Do we offer free shipping?
- Free shipping is available on standard delivery when you meet the minimum spend.
-
Retail: Spend €100+ (incl VAT) to qualify for free shipping.
-
Wholesale: Spend €350+ (before VAT) to qualify for free shipping.
How much does shipping cost?
It depends on what you're ordering and how you'd like it shipped! Just add items to your cart, enter your delivery address, and choose the shipping option that works for you, and your cost will update automaically.
Orders not paid or confirmed within 7 days of placing the order will be cancelled.
What time do I need to place my order for same-day dispatch?
If your order is placed before 2pm and payment has been approved, we’ll aim to dispatch your order the same business day. During busy periods around public holidays and sales, things may take a little longer.
When can I expect my order to arrive?
Timelines are in working days and if your country is not currently listed at checkout, please reach out to our support team directly support@ascolour.eu.
Austria
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–4 Days
Pallet Service (Taillift):
3–4 Days
Belgium
Standard Delivery (Courier):
Overnight
Free Shipping (Standard Delivery):
Overnight
Standard Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Free Shipping Pallet Service (Forklift Required):
Overnight
Free Shipping Pallet Service (Taillift):
Overnight
Pallet Service (Forklift Required) Next Working Day pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Taillift) Next Working Day pre 12noon:
Overnight - Delivered before 12 noon
Bulgaria
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
6–7 Days
Pallet Service (Taillift):
6–7 Days
Croatia
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
6–8 Days
Pallet Service (Taillift):
6–8 Days
Czechia
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–4 Days
Pallet Service (Taillift):
3–4 Days
Denmark
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–5 Days
Pallet Service (Taillift):
3–5 Days
Estonia
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
5 Days
Pallet Service (Taillift):
5 Days
Finland
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
5–9 Days
Pallet Service (Taillift):
5–9 Days
France
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
2–5 Days
Pallet Service (Taillift):
2–5 Days
Germany
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
2–3 Days
Pallet Service (Taillift):
2–3 Days
Greece
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
8–10 Days
Pallet Service (Taillift):
8–10 Days
Hungary
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–4 Days
Pallet Service (Taillift):
3–4 Days
Ireland
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
4–5 Days
Pallet Service (Taillift):
4–5 Days
Italy
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
4–7 Days
Pallet Service (Taillift):
4–7 Days
Latvia
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
5 Days
Pallet Service (Taillift):
5 Days
Lithuania
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
5 Days
Pallet Service (Taillift):
5 Days
Luxembourg
Standard Delivery (Courier):
Overnight
Free Shipping (Standard Delivery):
Overnight
Standard Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
Overnight
Pallet Service (Taillift):
Overnight
Pallet Service (Forklift Required) Next Working Day Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Taillift) Next Working Day Pre 12noon:
Overnight - Delivered before 12 noon
Netherlands
Standard Delivery (Courier):
Overnight
Free Shipping (Standard Delivery):
Overnight
Standard Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
Overnight
Pallet Service (Taillift):
Overnight
Pallet Service (Forklift Required) Next Working Day Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Taillift) Next Working Day Pre 12noon:
Overnight - Delivered before 12 noon
Norway
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
4–9 Days
Pallet Service (Taillift):
4–9 Days
Poland
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–5 Days
Pallet Service (Taillift):
3–5 Days
Portugal
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
5–7 Days
Pallet Service (Taillift):
5–7 Days
Romania
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
6–7 Days
Pallet Service (Taillift):
6–7 Days
Slovakia
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–4 Days
Pallet Service (Taillift):
3–4 Days
Slovenia
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
4–7 Days
Pallet Service (Taillift):
4–7 Days
Spain
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–6 Days
Pallet Service (Taillift):
3–6 Days
Sweden
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–9 Days
Pallet Service (Taillift):
3–9 Days
Switzerland
Standard Delivery (Courier):
2–5 Days
Free Shipping (Standard Delivery):
2–5 Days
Express Delivery (Overnight - Next Working Day):
Overnight
Express Delivery (Overnight - Next Working Day) - Pre 12noon:
Overnight - Delivered before 12 noon
Pallet Service (Forklift Required):
3–5 Days
Pallet Service (Taillift):
3–5 Days
Please note: Timelines are determined by our end mile delivery partners and are to be used as a guide only. Any delays in duty or import taxes being paid will affect delivery times. Any packages reported missing after 14 days cannot be replaced/refunded.
What delivery options are available for my order?
-
Standard Delivery (Courier)
Orders are shipped as separate, individual cartons. -
Pallet Service (Tail Lift) — Orders over €2,500 only
Orders are sent on wrapped pallets and delivered by truck with a tail lift for easy unloading. -
Pallet Service (Forklift Required) — Orders over €2,500 only
Orders are sent on wrapped pallets. A forklift is required at the delivery address. If no forklift is available, additional charges may apply. -
Expedited Delivery
Available at checkout for an additional charge.
How do I track my order?
Once your order's been processed and is on its way, we will email you a tracking number. You can also track your order under 'My Orders' when you log into your account.
What should I do upon the delivery of goods?
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Please check received goods against the packing slip within 10 business days of receiving.
This is especially important if the goods are to be printed, washed, dyed, relabelled, or decorated as picking errors can occur. If you find a picking error before the order is printed, we can replace the affected items. However once the goods are printed, we cannot exchange or refund them.
We do not cover the cost of any branding or decoration under any circumstances. If you are ordering and sending goods to a third party for branding, they will need to check the order on your behalf before proceeding with any work.
What should I know about international deliveries, duties and taxes?
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Orders shipped outside the EU are charged 0% VAT, which will update at checkout once your delivery address is entered. You will be responsible for any local customs duties or taxes when your order arrives. These fees vary by country and order value.
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All orders are sent Delivery Duty Unpaid (DDU), meaning the recipient must pay duties and taxes before delivery. Customs will contact you directly for payment, so please ensure your contact details are correct at checkout. If delivery is refused, the original and return shipping costs will be deducted from any refund.
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Some countries are shipped Delivered at Place (DAP), meaning duties and taxes must be paid to your local Customs Agent before your goods are released. Your Customs Agent will contact you when your package arrives. DAP applies to Northern Ireland, the United Kingdom, Switzerland, Norway, Liechtenstein, and any other country outside the EU.